Industry Overview and Client Challenge
One of 1 Traq’s unique clients is a manufacturer and manager of disinfectant production equipment, which serves critical facilities such as schools, hospitals, and correctional facilities. These facilities rely on a steady supply of disinfectant to maintain sanitary conditions essential for health and safety. However, the nature of these facilities, particularly correctional institutions, presents logistical challenges in both auditing disinfectant levels and inspecting equipment functionality.
Before partnering with 1 Traq, the client faced several key challenges:
1. Limited Access for Inspections: Due to security and scheduling restrictions, many of these facilities allow only limited access for equipment auditing and inspections, making it difficult to maintain consistent oversight of disinfectant levels and equipment functionality.
2. Lack of Real-Time Monitoring: If equipment malfunctioned or ran low on disinfectant, the client had no way of knowing until the next scheduled inspection, potentially leading to supply gaps.
3. High Costs for On-Site Technicians: The traditional approach of deploying technicians to inspect and maintain equipment in person was both costly and time-consuming, requiring significant travel resources and logistics.
The client needed a solution that would allow them to monitor their equipment remotely and receive real-time updates on both equipment performance and product levels, without the need for on-site visits.
1 Traq’s Approach
1 Traq stepped in to address these challenges by leveraging its IoT Device Integration, custom software UI/UX dashboard development, and expertise in building scalable data reporting platforms. Using a combination of advanced IoT technology and real-time data integration, 1 Traq developed a remote monitoring solution that provided the client with complete visibility into their equipment at all facility locations.
1 Traq’s solution included:
– IoT-Enabled Monitoring: Each disinfectant production unit was equipped with IoT sensors to track both product levels and key performance metrics, such as system pressure, temperature, and operational status. These sensors provided real-time data, making it possible to detect any anomalies or signs of malfunction instantly.
– Custom Dashboard with Real-Time Access: 1 Traq created a custom user interface tailored to the client’s specific needs. The dashboard allows users to view data across all units in real-time, displaying product levels, equipment performance, and usage patterns. This centralized view lets the client track inventory remotely and see exactly how each unit is functioning without needing to send a technician on-site.
– ERP and Enterprise System Integration: The solution was designed to integrate directly into the client’s existing enterprise systems, including ERP and accounting platforms. This integration ensured seamless data flow from the equipment into the client’s broader operational systems, enabling automated inventory tracking, proactive maintenance scheduling, and accurate billing based on actual usage.
– Automated Alerts and Push Notifications: To prevent downtime and maintain continuous operation, 1 Traq configured the system to send automated alerts for various events, including low product levels, equipment malfunctions, or maintenance needs. Notifications are customizable, allowing the client to receive real-time updates via email, text, or in-app alerts.
Solution Features and Technical Details
1 Traq’s remote monitoring solution for disinfectant production units is a sophisticated system designed for continuous, reliable operation. Key features include:
1. Remote Visibility into Product Levels and Equipment Performance: The IoT sensors embedded in each unit provide real-time updates on disinfectant levels and system performance metrics. The sensors track usage patterns and automatically update the central dashboard, allowing the client to manage inventory proactively and ensure that all units are stocked with disinfectant.
2. Enhanced Maintenance and Predictive Insights: With constant monitoring of equipment health metrics, the client can now detect early signs of wear or malfunction. For example, pressure and temperature readings offer insights into when a unit may require servicing. This predictive maintenance approach reduces the likelihood of unexpected equipment failures and minimizes the need for emergency technician dispatches.
3. Custom Alerts and Notifications: The platform allows users to set specific thresholds for each unit. If product levels fall below a set limit, or if a system performance issue is detected, an alert is immediately sent to designated personnel. The notifications can be configured by unit, allowing the client to customize alert preferences for different facilities or types of equipment.
4. Real-Time Reporting and Data Integration: Data collected from the units is automatically processed and integrated into the client’s existing ERP and accounting systems. This automated data flow eliminates the need for manual data entry, providing accurate, up-to-date inventory and usage reports. With this integration, the client also benefits from improved billing accuracy, as the system generates invoices based on real-time product usage rather than estimates.
5. Usage Analytics and Cleaning Cycle Tracking: The system captures detailed data on usage patterns, even tracking cleaning cycles. The client can see when each unit has been cleaned and sanitized, providing an additional layer of quality control for facilities where hygiene is a top priority.
Results
1 Traq’s remote monitoring solution delivered substantial improvements for the client:
– Improved Operational Efficiency: The client can now monitor and manage all equipment remotely, reducing the need for on-site inspections. This shift to remote oversight has lowered technician travel costs and increased efficiency.
– Increased Uptime and Reduced Risk of Supply Gaps: With real-time monitoring and automated alerts, the client can quickly address low product levels or equipment malfunctions, reducing the risk of supply shortages. The system has allowed the client to maintain continuous disinfectant availability, critical for customer health and safety.
– Accurate and Efficient Billing: The integration with ERP and accounting systems enables precise billing based on actual usage data, enhancing financial accuracy and streamlining the invoicing process.
– Enhanced Predictive Maintenance: By using IoT data to track equipment health, the client can proactively schedule maintenance, extending equipment life and reducing unexpected downtime. Predictive insights also help the client plan inventory and resource allocation more effectively.
Conclusion
1 Traq’s partnership with this disinfectant equipment manufacturer highlights the transformative power of IoT and real-time data integration in overcoming logistical challenges. By designing a remote monitoring system tailored to the unique needs of the disinfectant production industry, 1 Traq has enabled its client to achieve operational visibility, efficiency, and reliability, setting a new standard for remote equipment management.
This case study exemplifies 1 Traq’s ability to adapt its robust platform to solve specific challenges, empowering clients to operate with greater insight, control, and efficiency.
